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Information we collect
We do not collect payment card numbers through this website. Payments are made in person at the shop or at the service location.
- Information you give us: your name, phone number, email (optional), vehicle details, the service you need, and any message you send through our contact form, phone, or WhatsApp.
- Location you share: if you request mobile tire service, the address or location where you need help.
- Device and usage data: pages visited, approximate location derived from IP, browser type, and referring ad — collected only through analytics or advertising cookies you have allowed.
How we use your information
- To respond to your request, give quotes, and schedule or perform tire services.
- To contact you by phone, text, WhatsApp, or email about your request.
- To understand how our website performs and improve it (only with analytics consent).
- To measure which ads lead to calls or requests (only with marketing consent).
- To keep our website secure, prevent abuse, and comply with legal obligations.
Data retention
We keep contact requests and service records only as long as needed to serve you and meet tax, warranty, and legal obligations — generally no longer than 3 years. Analytics data is retained for up to 14 months.
How we protect your information
Our website is served exclusively over HTTPS with HSTS, uses strict security headers, and limits which third parties can load content. Access to customer information is restricted to staff who need it. No method of transmission or storage is 100% secure, but we work to protect your data and will notify you as required by Maryland law if a breach affects you.
Your privacy rights
Depending on where you live, including under the Maryland Online Data Privacy Act, you may have the right to:
- Know and access the personal information we hold about you.
- Correct inaccurate information.
- Delete your personal information.
- Get a portable copy of your information.
- Opt out of targeted advertising, the sale of personal data, and profiling.
- Appeal our decision if we deny your request.
How to exercise your rights
Call or text us at 240-595-8547, or visit us at 175 Mayo Rd, Edgewater, MD 21037. We will verify your request and respond within 45 days. If we decline, you may appeal by replying to our decision; if you remain unsatisfied, you may contact the Maryland Attorney General’s Consumer Protection Division. We will never discriminate against you for exercising your rights.
Children’s privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13, and we do not process data of anyone under 18 for targeted advertising.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last changed. Material changes will be highlighted on this page.
Contact us
Mayo RD Tire Shop, 175 Mayo Rd, Edgewater, MD 21037. Phone: 240-595-8547.